AI service

AI Integration & API

Connect AI capabilities to your existing tools — CRM, ERP, helpdesk, or custom platforms.

AI is most valuable when it lives where you already work. We don’t just build isolated models; we integrate AI capabilities deeply into your existing tech stack. Whether it’s adding a smart recommendation engine to your CRM, injecting AI into your ETL pipelines, or serving custom models via robust APIs, we ensure seamless connectivity.

What you get

CRM integration: lead scoring, recommendation engine, automatic data enrichment.

ERP connection: inventory optimisation, order forecasting, shipping scheduling.

API development: serve AI models via REST/GraphQL APIs.

Data pipelines: ETL pipelines with AI pre- and post-processing.

Monitoring: track AI system performance and accuracy in production.

Where this fits

Typical scenarios where this AI service is a strong match. Your situation may look different — that is fine.

Lead scoring and recommendation engine built into a sales CRM.

E-commerce inventory optimisation with AI forecasting via ERP.

Helpdesk system enhanced with automatic response suggestions and categorisation.

Real-world example

AI-enhanced lead scoring in a CRM

A B2B sales team was wasting time chasing cold leads because their CRM’s native scoring was too simplistic.

Pattern Analysis

Analyzed historical won/lost deals to identify hidden indicators of intent in website behavior and email engagement.

Integration Build

Developed a custom service that pulls lead data, scores it using an AI model, and pushes the score back to the CRM.

Workflow Auth

Set up triggers to automatically assign high-scoring leads to senior reps and send alerts.

Results

Increased the sales team’s call-to-demo conversion rate by 40%.

Related services

Combine this with other AI services

Most AI projects combine several capabilities. These are services that usually pair well with this one.

Next step

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